dice2 Terms and Conditions — Complete Terms of Use

Introduction & Definitions

Last Updated: 2026

These Terms and Conditions ("Terms") form a legal agreement between dice2 and its users. Accessing, registering on, or using any service on the dice2 platform means you have fully accepted these Terms.

The key terms used in this document carry the following meanings:

"Platform" — The dice2 website, application, and all associated digital services.
"User" or "Member" — Any person who holds a registered account on dice2.
"Bonus" — Any financial incentive, free spin, or reward offered by dice2.
"Real Money" — Actual currency displayed as Bangladeshi Taka (BDT) or with the ৳ symbol.
"Wagering Requirement" — The betting condition that must be met before a bonus can be withdrawn.

dice2 reserves the right to amend these Terms at any time. Any changes will be published on the platform when they take effect. Continuing to use the service after a change means you agree to the updated Terms.

Account Registration & Eligibility

2.1 Age Requirement

For ages 21 and above: You must be 21 years of age or older to open an account and use the services on dice2. This platform is intended solely for users aged 21 and above.

2.2 Registration Conditions

The following conditions must be met to open a valid dice2 account:

You must be a natural person and not younger than 21 years of age.
All information you provide at registration must be truthful, accurate, and complete.
Each person may hold only one account. Creating more than one account per person is strictly prohibited.
Multiple accounts may not be operated from the same IP address, household, or residence.
If any account information changes, dice2 must be notified immediately.

2.3 Identity Verification

dice2 may at any time request a member to submit identity documents (national ID card, passport, or other documents). dice2 reserves the right to suspend or close an account if the required documents are not submitted.

2.4 Account Security

It is solely the member's responsibility to keep their login credentials confidential and not share them with any third party. If unauthorized access to an account is suspected, the dice2 support team must be notified immediately.

Deposit & Withdrawal Policy

3.1 Accepted Payment Methods

dice2 supports transactions only through the following mobile banking methods:

bKash — The most widely used mobile wallet
Nagad — Digital financial service of the postal department
Rocket — Mobile banking service of Dutch-Bangla Bank
Upay — Mobile fintech service of UCB

3.2 Minimum Limits

Minimum deposit: ৳500 (for each payment method). Minimum withdrawal: ৳800.

3.3 Withdrawal Timeframe

A successfully requested withdrawal is generally processed within 30 minutes to 3 hours. However, if additional verification is required, this time may be somewhat longer.

3.4 Withdrawal Prerequisites

All applicable wagering requirements must be met before requesting a withdrawal.
Withdrawals will generally be processed to the same payment method used for the deposit.
If fraud or unusual transactions are suspected, dice2 reserves the right to temporarily suspend a withdrawal.
Withdrawal must be made to the account operated from the same mobile number used for deposit — transfers to a different number are not accepted.

Bonus & Promotion Terms

4.1 Welcome Bonus

dice2 offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. The bonus amount depends on the actual deposit:

If you deposit ৳1,000, the bonus will be ৳1,500 and the total balance will be ৳2,500.
If you deposit ৳22,000, the bonus will be a maximum of ৳15,000 and the total balance will be ৳37,000.

4.2 Wagering Requirement

Before withdrawing the welcome bonus, you must wager 25 times the bonus amount. The wagering requirement applies only to the bonus amount — not to the deposit amount.

Example: For a ৳1,500 bonus — ৳1,500 × 25 = ৳37,500 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Rules

A member may claim each promotion only once.
Bonuses cannot be converted to cash and cannot be transferred to a third party.
dice2 reserves the right to change, suspend, or cancel any bonus offer at any time.
If evidence of a terms violation is found, a bonus may be cancelled.
A new bonus cannot be activated while another bonus is already active.

4.4 VIP Cashback Program

The dice2 VIP program is divided into five tiers, with weekly cashback benefits provided at each tier:

Bronze — Up to 0.2% weekly cashback
Silver — Up to 0.4% weekly cashback
Gold — Up to 0.6% weekly cashback
Platinum — Up to 0.8% weekly cashback
Diamond — Up to 1.0% weekly cashback

Higher tiers can be reached through regular gaming activity. The cashback benefit for each tier is calculated every week.

Gaming Rules

5.1 Fair Play Policy

dice2 is committed to ensuring fair play. The platform uses SSL encryption and all games are operated in a secure and reliable environment.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure:

Using software, bots, or automated tools to gain an unfair advantage in games.
Opening multiple accounts to claim bonus benefits ("bonus abuse").
Using another member's account credentials or conducting transactions through a third party.
Attempting to exploit errors or technical issues in the gaming system to gain an unfair advantage.
Using the platform for money laundering or any illegal financial activity.

5.3 Technical Errors

If a technical error causes an incorrect deposit or win to be displayed, dice2 reserves the right to correct or cancel that amount. Funds received as a result of such an error cannot be withdrawn.

5.4 Sports Betting

The sports betting section on dice2 allows participation in markets across various sports. The odds displayed at the time a bet is placed are considered final. dice2 is not responsible if a bet does not go through due to a lost internet connection or technical issue.

Account Suspension & Closure

6.1 Closure by the User

Any member may voluntarily close their account. To do so, they must contact the dice2 support team via live chat or email. Members are advised to complete all pending withdrawals before closing their account.

6.2 Suspension or Closure by dice2

dice2 may suspend or permanently close any account without prior notice in the following circumstances:

Violation of any clause of these Terms.
Registering with false information or concealing identity.
Failing to meet the age requirement.
Suspicion of fraud, deception, or money laundering.
Abusive behavior toward dice2 staff or other members.

6.3 After Account Closure

Upon account closure, the member will be given the opportunity to withdraw their remaining balance (provided no terms violation has occurred). However, if an account is closed due to a terms violation, all bonuses and associated winnings may be forfeited.

Privacy & Data Protection

dice2 places the highest importance on protecting members' personal information. Our privacy policy is part of these Terms and is published separately on the platform.

7.1 Data Collection

During registration and use of the service, dice2 collects certain personal information such as name, mobile number, email address, and transaction details. This information is used only for service improvement, identity verification, and fulfilling legal obligations.

7.2 Data Sharing

Members' information is not shared with third parties — only the minimum necessary information is shared with relevant service providers for legal compliance purposes and payment processing.

7.3 Cookies & Tracking

Cookies may be used on the platform to improve service quality and personalize the member experience. By continuing to use the platform, you will be considered to have consented to this.

Responsible Gaming

dice2 places the highest priority on responsible gaming. Gaming should be for entertainment — never as a source of income.

8.1 Voluntary Limit Setting

Members can set their own limits on deposit amounts, bet amounts, or session duration. Please contact the support team for this.

8.2 Self-Exclusion Feature

If a member feels that gaming is having a negative impact on their life, they can apply to exclude themselves from the platform for a specified period. This feature is available through the support channel.

For more information about responsible gaming, visit our Responsible Gaming page.

Limitation of Liability

9.1 Liability for Damages

dice2 is not liable for any damages in the following cases:

Participation in a game being disrupted due to a lost internet connection or a technical issue with the member's device.
Financial loss caused by a delay or failure on the part of a third-party payment provider.
Loss caused by account access through an unauthorized third party.
Force majeure (natural disaster, war, pandemic, or other unavoidable circumstances).

9.2 Service Availability

While dice2 strives to ensure uninterrupted service on the platform, temporary outages may occur due to maintenance or unavoidable reasons. No financial compensation is provided for such outages.

Dispute Resolution

10.1 Complaint Submission Process

If you have any dispute or complaint, contact dice2's support team first. It is most convenient to submit all complaints in writing via email. The support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.

10.2 Resolution Process

After receiving a complaint, the dice2 team will investigate as quickly as possible and work to provide a resolution. For complex matters, the final decision will be made after considering the views of both parties.

10.3 Final Decision

Regarding game results, winnings calculations, and bonus-related matters, dice2's system logs will be treated as the final evidence.

Applicable Law & Jurisdiction

These terms and conditions will be interpreted and governed in accordance with applicable law. If any clause becomes legally unenforceable, the remaining clauses will continue to be in effect.

dice2 does not claim any specific government license or regulator. Members are solely responsible for complying with the applicable laws of their own country or region.

Have questions about the terms and conditions?

Our support team is available at all times for any questions about these rules and terms and conditions.

[email protected]

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