❓ Frequently Asked Questions
All your questions about dice2, answered here
Whatever you want to know about bonuses, payments, security, and cricket betting — you'll find straightforward, detailed answers on this page.
Every day, many players ask questions about payments, bonuses, security, and betting at dice2. In this FAQ page we have provided honest and detailed answers to those questions so you can make decisions quickly and enjoy gaming without interruption. Below, 21 questions and answers are arranged across four topic-based categories. If you cannot find the answer to a question, contact our 24/7 support team.
Security & Privacy
Yes, dice2 uses full SSL encryption. This means your name, address, payment details, and login data never reach any third party. Every connection from the server to your browser is encrypted, so your information stays completely safe. We run regular security audits to keep the platform protected at all times.
This is definitely a fraud attempt. No dice2 employee or support team member will ever ask for your OTP, bKash PIN, Nagad PIN, or account password. If you receive any such message or call, end the call or chat immediately and notify our official support. Never share your PIN or password with anyone.
A strong password is the first layer of protection for your account. Choose a password of at least 8 to 12 characters that mixes uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not create a password using your phone number, date of birth, or familiar words. Do not use the same password on any other site.
Fake sites often look just like the real site, but the URL is slightly different — for example "dic2e.bar" or "dice2-bet.com". Always make sure you are on the dice2.bar domain and that there is a padlock or HTTPS in your browser's address bar. Do not log in by clicking on unknown links; go directly to the site by typing the address in your browser.
dice2 does not store any card numbers or mobile wallet PINs. Your transactions are completed directly through the secure gateways of bKash, Nagad, Rocket, or Upay. Each payment session is independently encrypted, so previous transaction details are not accessible in a new session.
Cricket Betting
An accumulator bet lets you place bets on multiple matches at the same time, with the odds of each match multiplied together. For example, if you bet on three matches and win all three, the product of all three odds determines your payout. However, if even one bet loses, the entire accumulator is lost. This offers the chance of higher rewards, but also carries higher risk.
Yes, dice2 offers betting markets for BPL, IPL, T20 World Cup, and major international cricket matches including ICC tournaments. You can participate in various markets such as match winner, top batter, and number of sixes. A separate market list is available for each tournament.
Decimal odds represent the multiplier for the total amount you will receive back — including your original stake. For example, if the odds are 2.50 and you bet ৳100, you will receive ৳250 if you win (profit of ৳150). Odds of 1.50 mean a lower-risk event, while 3.00 or higher means higher risk and higher reward. Odds change according to the situation of the team or player.
If the match is declared a "no-result" or is abandoned without completing the scheduled overs, the bet is generally voided and the full stake is returned to your account. However, different rules may apply to certain markets such as innings runs or first wicket markets. Read the terms and conditions for full details.
Yes, dice2 offers live in-play betting. You can bet in real time even after the match has started — for example, on the number of runs in the next over or who will take the next wicket. However, live odds change quickly, so read the market carefully before placing a bet.
How to Withdraw Money
Yes, withdrawals on dice2 are processed 7 days a week, 24 hours a day. There is no extra delay at night or on weekends. Typically, your bKash, Nagad, Rocket, or Upay wallet receives the funds within 30 minutes to 3 hours after the request is made.
"Pending" means your request has been received and processing has begun. Under normal circumstances it is completed within 30 minutes to 3 hours. If it is still pending after 3 hours, contact support via live chat and share your transaction ID — they will resolve it quickly.
To withdraw bonus funds, you must first meet the wagering requirement. For the welcome bonus, the wagering is 25 times the bonus amount. For example, if you receive a bonus of ৳1,500, you will need to complete ৳37,500 in bets before winnings from the bonus become withdrawable. Once wagering is complete, the balance is automatically unlocked for withdrawal.
Yes, for security reasons funds are always sent to a bKash, Nagad, Rocket, or Upay wallet registered in the account holder's own name. Withdrawals to a wallet in someone else's name are not accepted. This prevents fraud and ensures the safety of your money.
The minimum withdrawal amount at dice2 is ৳800. The same minimum limit applies to all four methods — bKash, Nagad, Rocket, and Upay. Most Bangladeshi players find bKash and Nagad the fastest and most convenient, but the choice is yours.
Welcome Bonus
No, the welcome bonus applies only once per player — at the time of the first deposit. Attempting to open multiple accounts using the same device, the same IP, or the same payment number to claim the bonus may result in account suspension. Play fairly and enjoy this one-time offer.
Generally, bets placed on slots, fishing games, and live casino games are included in the wagering count. However, not all games may contribute equally — some games contribute more, others less. Read dice2's terms and conditions or ask via live chat for the exact list.
The welcome bonus at dice2 is 150% of the first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus, for a total balance of ৳2,500. Depositing ৳22,000 caps the bonus at ৳15,000, for a total balance of ৳37,000. The bonus is added automatically when you make your first deposit after opening an account.
Yes, if you do not want to be subject to bonus terms, you can contact support to request that the bonus be cancelled or opted out. However, once a bonus is cancelled it cannot be reclaimed. It is best to decide before accepting the bonus.
Yes, all bonuses have a set expiry period. If the wagering requirement is not met within the time limit, the bonus and any winnings from it may be cancelled. Start playing as soon as possible after receiving a bonus and read the site's terms and conditions for details on expiry.
At dice2, wagering is calculated only on the bonus amount, not on the deposit. For example, with a bonus of ৳1,500, a 25x wagering requirement means you need to place a total of ৳37,500 in bets. This is a more player-friendly rule compared to many casinos.
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