dice2 Responsible Gaming — Safe and Enjoyable Gaming
Our goal goes beyond entertainment — we are committed to your wellbeing and safety. dice2 provides you with the right tools and information to keep gaming enjoyable at all times.
Why Is Responsible Gaming Important?
Online gaming is a popular pastime for millions of people. Like any form of entertainment, it should be enjoyed in the right way. dice2 believes gaming should be a source of fun — not stress or problems.
Our platform is built so that every player stays fully in control of their gaming experience. From setting deposit limits to self-exclusion — dice2 puts all the tools in your hands.
Remember: gaming should never be seen as a source of income or a way to solve financial problems. It is a form of entertainment and should be enjoyed as such.
Need Help?
dice2's 24/7 support team is always here for you.
Speak to us directly via live chat.
Support is available in both Bengali and English.
The Core Principles of Responsible Gaming
Follow these principles to build healthy gaming habits at dice2.
Set a Budget
Set a fixed budget before you start playing and stick to it. Never bet more than you can afford to lose.
Respect Time Limits
Set a time limit for each session. Extended uninterrupted gaming reduces focus and weakens decision-making.
Play for Entertainment
Always treat gaming as entertainment, not as a way to earn money. Continuing to play in an attempt to recover losses is risky.
Take Breaks
Avoid gaming when you are mentally tired or emotionally vulnerable. Taking regular breaks is part of healthy gaming habits.
Use Safety Tools
Use dice2's deposit limits, time-out, and self-exclusion features. These tools help you stay in control of your gaming.
Talk to Someone You Trust
If you feel gaming is getting out of control, talk openly with a family member or someone you trust. Asking for help is a sign of strength.
Safety Tools — In Your Control
dice2 provides several effective tools to keep your gaming experience safe.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which protects you from impulsive decisions.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically alert you and prompt you to log out.
Bet Limits
Cap the total amount you wager within a set period. This tool is especially useful during slots and live games.
Time-Out (Break)
Take a break ranging from 1 day to 6 weeks. During this time you will not be able to log in or make deposits. A short time-out is an effective alternative to self-exclusion.
Self-Exclusion
Choosing long-term self-exclusion will close your account for a set period or permanently. Contact the support team to activate this feature.
Reality Check Notifications
Receive pop-up notifications at regular intervals reminding you how long you have been playing and the total amount transacted.
To activate these tools, contact dice2's live chat support or email [email protected]. Our team is ready to help 24/7.
Warning Signs of Problem Gaming
If any of the following signs appear in you or someone you know, it is time to seek help.
- Repeatedly gambling to try to win back lost money and placing increasingly larger bets.
- Losing interest in family, friends, or work and spending more and more time gaming.
- Borrowing money or spending savings to cover gaming costs.
- Feeling restless, irritable, or anxious when unable to game.
- Repeatedly trying and failing to cut back on or stop gaming.
- Hiding your gaming habits from family or friends.
- Going over your set gaming budget and feeling regret about it.
Healthy Gaming Checklist
Ask yourself the following questions on a regular basis.
- Am I treating gaming purely as entertainment?
- Have I set my gaming budget in advance?
- Am I always gaming in a refreshed and clear state of mind?
- Is spending time with family and loved ones still a priority?
- Can I calmly stop playing when I lose?
- Am I keeping up with my work, studies, or daily responsibilities?
- Am I avoiding taking loans or spending savings for gaming?
For ages 21 and above only
Age Verification & Protection of Minors
dice2 strictly enforces a 21+ age requirement. Age verification is mandatory when opening an account on our platform. Keeping minors away from gaming is part of our social responsibility.
If you suspect that an underage member of your household is using dice2, contact support immediately. We will act quickly.
Advice for parents: keep parental controls active on your devices and keep your gaming account details secure. Keep your password out of reach of children.
How to Get Help
If you are facing a gaming problem, follow the steps below.
Live Chat
Contact dice2's 24/7 live chat directly. Our trained team will help you activate the tools you need.
Email Support
Email [email protected]. Send your self-exclusion or account closure request in writing and we will act promptly.
Account Security
Log in to your account and go to security settings to activate deposit limits and time-out directly.
Visit the FAQ
Visit our FAQ page for answers to common questions about responsible gaming. Detailed guidance is available there.
dice2's Commitment
dice2 believes responsible gaming is not just a policy — it is a commitment to every player. We put player wellbeing at the center of every decision we make.
Our platform is designed to make healthy gaming habits easy to maintain. We continuously improve our safety systems and add new tools to protect our players.
We are always ready to help keep your gaming experience enjoyable. No matter how small the concern, do not hesitate to reach out to us.
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Play Responsibly,
Stay Happy
Join dice2 and enjoy our safe gaming environment. Play within the right budget, at the right time.